FAQ

BATH BOMBS
What kind of stones are in the center of my bath bomb?  Do I get to choose?
Unless otherwise noted (like Tainted Love), the stones are randomly placed inside the bath bombs.  However, the theory is that the stone you need most at the time will be the one that finds you.  We try to mix up the stone options as much as possible.  Even we don’t know what is inside!

How big is the stone? Is it tumbled, cut, or rough?
Each stone is 1″ – 2″ in size.  On occasion, smaller stones may be included in multiples…. but that is rare!  They are all rough cut, raw stones (again, unless mentioned specifically).  Since they are rough, they may contain sharp edges.  Please use caution when having them in your bath tub or handling them so that you do not cause injury to yourself or the bathtub surface.  We recommend holding the bath bomb as it dissolves so you can catch the stone.

So I’m putting a rock in my bathtub? Isn’t that weird?
You don’t have to keep the stone in your bath tub, and of course we’d never suggest sitting on it!  It is best to place the stone on yourself, or hold in your hand.   You can keep the stone on the edge of the tub if you prefer (again be careful not to scratch your tub).  You can read more about bathing with crystals HERE.

Some bath bombs are drying to the skin, are the ones from Chasin’ Unicorns?
Nope! Ours are very moisturizing due to the coconut oil and lack of dyes and chemicals. Due to the coconut oil, use caution when moving or standing in the tub as it may cause a slippery surface.

I have colored hair is that ok?
We always recommend putting your hair up when taking a bath as any Magnesium Epsom Salt bath is known to cleanse the hair of color.  It is actually a common way to naturally strip the hair of a failed dye job, just a little bit of trivia for you.

Speaking of colors… my bath tub and/or towel has black in it now. What gives?
The natural colorants of the Black Pearl (black) can sometimes combine with the coconut oil to create a film.  While we try to minimize this effect, we still always suggest rinsing your tub (and even your person) after bathing in a colored bath.  A soft towel and soapy water (something like Dawn with oil fighting powers) should do the trick.  If you have any question about how your tub will react, start with a small spot to test it out.

How often should you use the bath bombs?
A big part of the answer to the question is… it really depends on your skin.  But typically once per week is a good call.

I don’t have a bath tub… why do I always miss out on the fun?
Luckily you don’t have to!  We made the mini bombs and bath crumbles so you can still soak your ‘hooves’ (feet and hands for you non-unicorns).  Just put a mini or a bit of crumbles in a bucket or small tub and soak away.

 

ESSENTIAL OILS
Are essential oils safe for me to use?
As with anything, you should always consult a doctor if you have any questions. Pure essential oils should not be used by mothers who are pregnant or nursing. They are also not recommended for children. Certain oils may also cause sensitivity to sunlight (mainly the citrus based ones).  Again, if you have any question, please do some research and consult a doctor.

Can I drink the essential oils?
Our essential oils are pure and undiluted therapeutic grade.  Never drink them straight out of the bottle.  Certain oils can be added to water, but please get to know their suggested uses before drinking any.  Some oils should never be used internally, and some should never be used externally.  Read before using!

What DOES one do with essential oils?
There is SOOOOO much info out there these days on essential oils, so we won’t bore you here. (As with everything, please read descriptions and instructions carefully.)  But, in a general sense, they can be used to add to a bath (we have matching bath bombs and oil blends!), aromatherapy/air diffusers, and added to drinking water depending on which ones (and under the care of a physician).  If you need a small diffuser, we use this inexpensive one from Amazon.

What kind of top does the bottle have?
The bottles have a childproof glass/rubber dropper top.  Since they are childproof, gently push down on the black exterior plastic (not the dropper itself) and turn.  Do not try pulling the rubber dropper out as the glass is attached to it and it will break.  If the dropper breaks, please do not use the oil!

I want to try your blends, do you have samples?
We are working on sample packs of our oil blends, but currently do not have any available.  Check back soon!

Thanks for making essential oils, can I use them to make my own bath bombs to sell?
Ouch! Well, we hope that you love our bath bombs so much that you don’t want to make your own… but back to the question.  The single oils, aka straight Lavender or Peppermint, sure.  But you cannot use our propriety blends to make any other products.  That would be stealing and completely un-cool.  We worked hard to come up with those, so they will remain our property.

 

CRYSTALS & OTHER ITEMS
Why is there is a chip in my crystal/stone/horn?
As you know these are all bits of nature, and are made with their own beautiful imperfections.  While occasionally something can happen in transit, most times these pieces have come with that imperfection from the beginning.  Things like the Unicorn Horns are a great example of this! Selenite is a very soft stone and  you can imagine trying to carve it! Some horns do come with chips, but we never purchase ones that have multiple chips.

 

SHIPPING & ORDERING INFO
I placed an order but it’s been crickets since then…. where is my confirmation e-mail?
Soooooo sometimes your spam filters hate us, so please check your spam box (or promotions if you are on gmail) for our confirmation e-mail.  They are auto generated, so there should ALWAYS be an e-mail generated if an order went through.  If there isn’t, let us know and we will look into it.

How long do orders take to ship?
We try to get items out within 24-48 hours, unless items are noted as pre-order.  Sometimes we are even faster (aka if you happen to order while we are packing, it may go out right then! hehe).

My shopping cart is saying it is going to cost $900 to ship! Are you crazy?
You laugh, but it’s totally happened! On occasion the website may have a brain fart. If it’s giving an insane number, or perhaps not giving you an option (no location available), please send us a message at info@chasinunicorns.com

Ok, so how much SHOULD it be?
Shipping costs will be calculated once you enter an accurate shipping location. The calculation will be based on location and weight.  We will mention that the more items you purchase, the better value you get for shipping since we can then ship based on size instead of weight.  We are constantly looking for ways to reduce these prices though, so always check back!

International shipping (we ship from California, USA) costs more unfortunately thanks to our postal service : (  If you can get together with some friends and place a larger order, you will get a better ‘bang for your buck’ since we can use flat rate options : )

My package is damaged, now what?
Please send us an e-mail to info@chasinunicorns.com and include photos of the packaging and contents.

I placed an order yesterday, but now you have a promo code available, can you adjust my order price to include it?
Unfortunately we cannot.  It would be too hard to determine a ‘cut-off’ for that, so as a policy we will not be able to adjust/refund portions of an order.

I placed an order yesterday, can I make changes?
You can try e-mailing us ASAP if you need to make a change, but we can’t make any promises.  We try to get orders out as soon as we can, and sometimes that means nearly immediately.

I put the wrong name/address etc. in my order…
Again, try e-mailing us ASAP if you need to make a change, but we can’t make any promises.  We try to get orders out as soon as we can, and sometimes that means nearly immediately.  Our system prints out the shipping label exactly how it is entered by the customer.  If the item is returned due to incorrect information, you will be responsible for covering additional postage.

 

OTHER LITTLE BITS
Do you do wholesale orders?
That’s a good question!  Right now there are only two of us making every product and doing, well, everything.  Because of that, we are currently not accepting ANY wholesale offers.

 

DISCLAIMERS

The Food and Drug Administration have not evaluated the statements presented on this site. The products offered on this website are not intended to diagnose, treat, cure or prevent any disease. PLEASE READ: Unicorn Droppings Bath bombs and Unicorn Tears essential oils, are made with pure high quality essential oils and as with any essential oil, if you have a health condition or are pregnant, please consult with your healthcare provider before using any essential oil.

Content provided on this site is solely for informational purposes.  It is your sole responsibility to consult a licensed physician or qualified health care professional for advice, diagnosis, and/or treatment of any health related condition.  Submissions or opinions (comments and reviews) expressed on this site are that of the individual expressing such submission or opinion and do not reflect our opinions.

If you have any allergies please use caution as products may have exposure to nuts.

Natural stones or crystals are in the center of each Unicorn Dropping bath bomb, and may contain rough or sharp edges.  Please use caution when bathing with the stones so that you do not cause injury to your person or bathtub.

We recommend rinsing your bathtub after each use.

Chasin’ Unicorns is not to be held responsible for any damages or injuries that result due to miss-use of the product.  Always consult with a doctor before using any new products on/in your body.

 

By making a purchase, you agree that you have read all of the information and warnings on this site and agree to the terms of service.