Q: What does a subscription to Chasin’ Unicorns Self-Love Box include?
A: Inside each month’s box you’ll find a curation of:
— Full-sized or travel-sized products from Chasin’ Unicorns and partnered brands — Sample size products — Custom crystal stone, keychain or jewelry — Self-care rituals — Wellness supplements — Candles or home decor — Discount and promo codes — Stickers and crystal description cards
Q: Can I pick the samples that I’ll receive?
A: The Self-Love Box consists of a selection of products curated with the zodiac and month in mind. Every month is a new surprise! Each item is sure to be in alignment with Chasin Unicorn's lifestyle, organic, natural, toxin & cruelty-free, and tailored for self-love.
Unfortunately due to the number of boxes, we are unable to customize boxes.
Q: When will I receive my first box?Add new question here
A: If you sign up BEFORE the 15th, you will receive that month's box. If you sign up on the 16th or after, you will receive the NEXT months box.
(i.e. if you sign up between January 1 and January 15, your first box will be the January box – If you sign up between January 16 and January 31 your first box will be the February box) Every month on the same date you subscribed, you will receive a confirmation email about your automatic renewal.
Q: Can I purchase a box without a subscription?e
A: Yes! You can purchase 1 single box with no subscription for $51.
Q: Can a purchase a single item in the box?
A: Yes, head over to our ‘Sub Box Refills’ page as a single item purchase. We update this page every month after boxes have shipped so keep an eye out! This is also a good way to get items that you may have missed that month or previous months. Once the item is gone, it may be gone for good!
Q: Can I purchase a subscription as a gift?
A: Of course! Please include THEIR shipping address during checkout. If you would like us to add a personal note – please include in ‘notes’ during checkout.
Q: Do I need to do anything after I subscribe to receive my first box?
A: Nope, just patience! Please allow 3-5 business days after the 15th to receive a shipping notification email. If you did NOT receive a confirmation email about your tracking information by the 20th of the month, please email [email protected] to resolve your issue, your subscription is important to us! Please also make an account when you subscribe so that you are able to login and check the status or update the payment method or billing on your orders.
**We do NOT customize boxes. However, if you have any skin allergies please email [email protected]between the 1st – 10th to accommodate or pause your box in time for that month!
Q: How do I update my subscription shipping address or billing information?
A: If you are a subscriber, you are directed to create an account with us on our website. Through there you are able to update your shipping address and billing information at any time. As well as pause or cancel at any time.
Q: Can I return or exchange items from a box?
A: No, all sales are final. Products included in our Self-Love box are handpicked each month, so we are unable to offer returns or exchanges on the box or the items. If something is missing or damaged, please email [email protected]to fix your issue.
Q: What is the cancellation policy?
A: You may cancel your subscription at anytime by logging into your account and canceling. Cancellations MUST be made BEFORE your automated renewal date to affect the current month’s box. There is NO cancellation fee but we will be sorry to see you go!
Q: When do boxes ship?
A: Boxes are shipped the week of the 15th every month (if those dates fall on a weekend – boxes will ship the 14th, the Friday before) Please allow 3-5 business days to receive your box once you receive your shipping confirmation email! You will receive an email when your box ships, so you can track it to your doorstep. Once shipping labels are printed, boxes are packed, and have reached the post office, your email with a tracking info will be updated.
Q: How much does shipping cost?
A: Shipping is $6 for US residents only. Shipping is $15 for Canada and $25 for all other countries. We ship worldwide!
Q: Where does Chasin’ Unicorns Self-Love Boxes ship to?
A: We ship internationally!
Q: What are the dimensions of the Self-Love monthly box?
A: The box itself measures 9”x6”x3” and ships inside a Flat Rate Padded Envelope.
Q: When will I be billed for my subscription?
A: You will be charged the monthly fee and applicable sales tax for your recurring subscription on the same date that you first signed up. (i.e. if you sign up March 18th you will be billed the 18th of every month)
Q: What Payments methods can be used?
A: You can pay using a debit card, a credit card, or PayPal. We accept Visa, MasterCard, American Express, and Discover Card. At this time we are unable to accept Shopping Mall Credit Cards, online credit, eGift Cards, gift cards, or any other payment methods not associated with Chasin’ Unicorns. ***Chasin’ Unicorns gifts cards are ONLY accepted for a one-time single box purchase.***
Q: Do you charge sales tax?
A: If applicable, sales tax for CA will be added to your monthly subscription fee.
Q: Can I use a promo code when purchasing my subscription?
A: Currently, promo codes do NOT apply for the monthly subscription boxes. But can be used on single box purchases.