FAQ

Chasin’ Unicorns is a luxury, vegan ritual self-care brand offering handcrafted beauty, bath, and wellness products designed to nourish the body, calm the mind, and elevate everyday routines into intentional rituals.

Yes. All products are thoughtfully handcrafted in small batches to ensure quality, freshness, and intention.

We use high-quality, skin-loving ingredients such as organic oils, butters, essential oils, and natural exfoliants. Full ingredient lists are available on each product page.

Our formulas are made with naturally derived ingredients whenever possible and are free from harsh chemicals.

Some products include keepsake crystals as part of the ritual experience, such as our Bath Bombs, Unicorn Mist, and Goddess Spray. These are symbolic and energetic additions and are not intended for use on broken skin.

Most products have a shelf life of 6–12 months when stored in a cool, dry place away from direct sunlight.

Body Polish: Massage onto damp skin in the shower using gentle circular motions to exfoliate, then rinse off completely.

Body Butter: Apply to damp, towel-patted skin and massage in until absorbed. No need to rinse; it's meant to soak in and moisturize.

Body Oil: Smooth over dry or normal skin and let it absorb for extra glow and to lock in hydration. No rinsing is required. It can also be used as a hair oil, on cuticles, and on lashes for additional shine and care.

A monthly subscription of 4–5 full-size, luxury vegan self-care essentials, body care, bath items, candles, and curated surprises, all designed to help you slow down and actually enjoy a moment of self-care, at a value well beyond the subscription price.

Our monthly box is curated with nourishing self-love products to enhance mindful self-care rituals. You can expect a mix of 4–5 products across categories such as crystals, ritual tools, clean beauty, hair care, teas, wellness supplements, home décor, and more.

Many of the items we feature are made exclusively for subscribers and aren't available anywhere else. All items are 100% vegan and cruelty-free.

No. Unfortunately, due to the number of boxes, we are unable to customize boxes. The Ritual Box consists of a selection of products curated with the zodiac in mind.

If you receive an item that you do not like or cannot use for that month, you can gift it to a friend.

Yes! You can purchase a single box with no subscription. Navigate to the Ritual Box you want to purchase and select “One Time Purchase” before clicking “Add to Cart.”

Once subscribed, you will receive a Ritual Box on a recurring basis. Billing and shipping occur automatically unless you cancel or pause your subscription.

Once you order, your box will typically be shipped within 3–5 business days.

You'll be billed for your first box when you sign up. You'll automatically be billed on the same day the following month.

You will be charged the monthly fee and applicable sales tax for your recurring subscription on the same date that you first signed up.

For example, if you sign up on March 18th, you will be billed on the 18th of every month. You can edit your charge date through your account when available.

If you purchase a 3, 6, or 12-month prepaid subscription, you will be charged in full at the time of your initial purchase. Your subscription is set to auto-renew unless cancelled before your next billing date.

Yes, if there's an active promo code available, you can apply it at checkout. It will only be valid for your first box and won't carry over to future auto-renewal boxes.

Yes. Some collections are available via limited pre-orders. All timelines and details are clearly stated on the product page.

Please order by the 25th of every month to get the current month's box. If you subscribe after 25th, then you will be shipped next month's box.

Once we receive your payment, your box is typically processed and shipped within 3–5 business days.

Orders and subscription boxes are typically processed within 3–7 business days. Delivery times vary depending on your location and may take longer during launches, holidays, or special collections.

We ship worldwide, so you can have your Ritual Box delivered right to your door.

Yes! We ship internationally. Shipping costs are calculated based on your location and will be shown at checkout before you complete your order.

International customers may also incur customs, duties, or tax charges. These fees are outside our control and are the customer's responsibility.

Please contact your local mail carrier, depending on your shipment (FedEx, UPS, USPS, DHL), to determine whether your package was damaged, lost, delayed at customs, or returned.

If necessary, we recommend filing a claim with the relevant carrier. We cannot reship boxes that show proof via tracking that they were delivered.

If your package is returned to us due to failed delivery or an unclaimed package, we will not cover the cost of shipping it back to you. A shipping fee will apply to reship the order.

Please contact customer service at [email protected] to arrange reshipping.

Subscribers can create an account on our website and update their shipping address and billing information through their account dashboard.

Please make sure your shipping address is updated before your next payment date.

You can update your shipping address through your account at any time before we ship your order.

To make sure the change is confirmed on our end before your box goes out, please also email us at [email protected] with your new address.

If your order has already been processed with an incorrect address, please contact customer service as soon as possible.

If we are not notified before your order ships, it will be sent to the address listed on your account. If the order needs to be reshipped, additional shipping charges may apply.

Your renewal date is listed in your account dashboard and subscription confirmation emails.

If a payment fails, we will attempt to reprocess it. If payment cannot be completed, your subscription may be paused until your billing information is updated.

You can pay using a debit card, credit card, or PayPal. We accept Visa, MasterCard, American Express, and Discover Card.

At this time, we are unable to accept shopping mall credit cards, online credit, eGift Cards, gift cards, or other payment methods not associated with Chasin’ Unicorns.

If applicable, sales tax for Massachusetts (MA) will be added to your monthly subscription fee.

To cancel, email us at [email protected] with your cancellation request at least 15 days before your next billing date.

Please keep the subject line: Cancel Subscription

If we don't hear from you before the deadline, that month's box will still be charged and shipped, and your subscription will end after that.

To skip a month, email us at [email protected] at least 15 days before your next billing date.

Please keep the subject line: Skip Subscription

If you cancel before billing, you will not be charged. If billing has already occurred, your box will still ship and the cancellation will apply to future renewals.

You can reactivate your subscription at any time through your account dashboard, subject to availability.

Due to the nature of our handcrafted self-care products, all sales are final. Refunds and returns are not accepted unless an item arrives damaged, defective, incorrect, or an item is missing from your order.

If there is an issue with your order, please contact us so we can work to resolve it.

No. Items in the Ritual Box are curated experiences and cannot be returned or exchanged individually.

Please contact us within 48 hours of delivery with photos of the damage so we can assist you.

Email us at [email protected] .

If an item is missing from your order, please contact us as soon as possible. We will review the issue and, when appropriate, send a replacement.

If a return is approved, the customer is responsible for return shipping costs. Original shipping fees are non-refundable.

Visit our Contact page or email us directly at [email protected] . We aim to respond within 1–2 business days.

Our products are made with pure, high-quality essential oils. As with any essential oil, if you have a health condition, skin sensitivity, or are pregnant, please consult with your healthcare provider before use.

If you have any allergies, please use caution. Products may cause skin irritation or may have exposure to nuts.

The Food and Drug Administration has not evaluated the statements or products presented on this site. The products offered on this website are not intended to diagnose, treat, cure, or prevent any disease.

Content provided on this site is solely for informational purposes. It is your responsibility to consult a licensed physician or qualified healthcare professional for advice, diagnosis, or treatment of any health-related condition.

Chasin’ Unicorns is not responsible for damages or injuries resulting from misuse of a product.

Chasin’ Unicorns is not responsible for products created by others that include our products as an ingredient. If you use our products to make your own product, you assume full liability for the resulting product.

By making a purchase, you agree that you have read all of the information and warnings on this site and agree to the Terms of Service.